Shipping policy

Shipping Policy

Last updated: 09-08-2025

Thank you for visiting and shopping with [Your Store Name].
Below are the terms and conditions that govern our shipping process.

1. Order Processing Time

  • Orders are processed within [1–2 business days] after payment confirmation.

  • Orders placed after [cut-off time, e.g., 5:00 PM IST] or on weekends/public holidays will be processed on the next working day.

2. Shipping Coverage

  • We ship across all serviceable pin codes in India via trusted courier partners such as Delhivery, Bluedart, DTDC, India Post, etc.

  • If your pin code is unserviceable, our customer support team will contact you for alternate arrangements.

3. Shipping Charges

  • Free shipping for orders above ₹[X].

  • For orders below this amount, a flat shipping fee of ₹[X] will be charged.

  • Any additional COD charges (if applicable) will be displayed at checkout.

4. Estimated Delivery Time

  • Metro cities: 3–5 business days

  • Other cities & towns: 5–7 business days

  • Remote locations: 7–10 business days
    Please note: Delivery times may vary due to factors beyond our control (weather, strikes, courier delays, etc.).

5. Order Tracking

  • Once your order has been shipped, you will receive an email/SMS/WhatsApp notification with the tracking ID and courier partner details.

  • You can track your shipment on the courier’s website or through our [Order Tracking Page link].

6. Cash on Delivery (COD)

  • COD is available for selected pin codes and may have an additional fee.

  • Please keep exact change ready for the delivery executive.

7. Delays & Non-Delivery

  • In case of delivery delays or non-receipt, contact us at [email/contact number] within 7 days of the estimated delivery date.

  • If a package is returned due to incorrect address or failed delivery attempts, re-shipping charges may apply.

8. International Shipping

  • Currently, we only ship within India. For international orders, please contact our support team.

9. Contact Us

For shipping-related questions, reach out to:
📧 Email: [your email]
📞 Phone/WhatsApp: [your contact number]

⚖ Note: This policy complies with the Consumer Protection (E-commerce) Rules, 2020 and other applicable Indian laws.